Process flow – One-time Business Clients

Step 1: Tell us about your requirement, project, product or services.

Step 2: Finalize the project terms & conditions, transaction rates or specific / customized pricing.               

Step 3: Send us your sample documents to process or provide us access to your environment (Citrix or virtual login etc.) to work on the one-time project.       

Step 4: We will complete the task within turn-around-time with 100% quality as per the terms or service level agreement.

Step 5: Get the quality check done for the job assigned.

Step 6: Once the job is approved by your quality team please provide us the complete documents to start the work or access to start your one-time project.

Step 7: Once the assigned task completed, Invoice will be submitted via e-invoicing portal or Tungsten Network. 

The job ends for the one-time business Client.

               

    Process flow – Contract Clients

Step 1: Tell us about your requirement, project, product, or services.

Step 2: Finalize the project terms & conditions, transaction rates or specific / customized pricing.               

Step 3: Send us your sample documents to process or provide us access to your environment (Citrix or virtual login etc.) to work on the project.       

Step 4: We will complete the task within turn-around-time with 100% quality as per the project terms or service level agreement.

Step 5: Get the quality check done for the job assigned.

Step 6: Once the job is approved by your quality team then sign the contract & provide the complete documents to start the work or access to start the project.

Step 7: Once the assigned task completed, Invoice will be submitted via e-invoicing portal or Tungsten Network on month-on-month basis.

For the contract clients the process will go on until the contract maturity date or the project ends.